AutoNation Honda East Las Vegas
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Dealership Service Review
service Rating
Very Satisfying Experience
Written byon 11/09/2023
Arrived for appointment early, and they accepted my vehicle. Service advisor Mkahela met me and reviewed what was going to happen that day and offered to service a recall I had no idea about. I asked her a few questions regarding my service plan and coupons to which she explained in perfect detail. I was also very pleased with her friendly nature and natural tendency to follow through on anything I needed. Mhakela gave me a timeline, offered a ride if I needed it, and showed me to a couple different places to relax should I choose to stay (which I did). Never have I had a service appointment so welcoming. Well done AutoNation East.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gary Moore on 11/11/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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