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AutoNation Honda East Las Vegas


1700 E Sahara Ave, Las Vegas, NV 89104 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (30) No (4)
Service Rating
Recommend:
Yes (65) No (4)
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Dealership Service Review

1 out of 5 starsservice Rating
Autonation Honda CANNOT fix oil leaks
Written by M Moreno on 09/14/2023

Horrible! Took my truck back in February for a leak. The “repaired” it. Noticed oil smell in vents still and would check driveway n underneath just in case. Wasn’t until just last week I noticed the leak again on same area. Took it again and now it’s the “valve cover gaskets”. I don’t trust these guys anymore so I took it to an independent ASE certified shop. They stated it’s not the valve cover gaskets despite the picture dictating supposed leak. I have already contacted Autonations corporate office and am waiting their call back. Do yourself a favor and do NOT bring your vehicle to autonation honda East Las Vegas for service. Your welcome in advance. Update. It has been 6 months now since my first visit here. PLEASE do NOT take your vehicle here for service! They strive to sell you the extended waranty and cannot fix your issues. I have included the copies of the invoices. Please note the orange highlights which show that they were quoting me $1036 to replace and reseal the valve cover gaskets but when they were on the hook for it it only cost them $277.41 and it did NOT fix the issue. The green highlights show the ford repair(resealing the timing cover at autonation honda) the the last repair attempt (auto nation Buick). Honda stated they resealed the timing cover and Buick stated it may be leaking from the timing cover. I reached out to Corprate (8/11/23)and Eric reached out to me (8/12/23). He and I both discussed the situation and said he would pass this off to Armando and I would hear from him or Armando by hopefully monday(8/14/23). It is now Friday (8/18/23). I am done with this place as a whole since even Corprate can’t do anything to hold their employees accountable. Again PLEASE do yourself a favor and AVOID AUTONATION COMPLETELY. If for some reason you cannot at least avoid the extended warranties since you can see I have taken my vehicle 4 times in the last months and they cannot fix a leak. It’s almost as if they are just trying random tricks to get it right

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Call attempted on 09/18/2023
Hello, an attempt to reach out to Scott Styris was made. The gentleman who answered the phone seemed to not know who Mr Styris is so they transferred me to the general service department line. Is there not a direct number? Please note I have already conversed/dealt with Vincent as well as Eric there and have not been able to resolve this ongoing issue.
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Scott Styris on 09/17/2023
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-0282 to discuss what we can do to help.
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