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Henderson Chevrolet


240 N Gibson Rd, Henderson, NV 89014 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Service Department
Written by bruin3 on 12/15/2007

This service department is awful. When I took my car in for quick-lube, they broke 4 covers for the lug nuts. They did not tell me this, and after I inspected the car, I found it. They did replace them, but they should have told me in the first place. I recently found that my cruise control was malfunctioning. When I called, they advise me that I could get an appointment in a week. I could not wait because I was planning a long road trip. The service advisor said that was all he could do, because cruise control is a convience and not a neccessity. when planning to drive 1500 miles, I would consider it a neccessity. Anyway, who wants to wait a week to have their car serviced. I have found another dealer, that will see the car tomorrow. After this treatment, I will never take my car back to Henderson. I will drive to the other side of town, where at least I feel that my business is appreciated.

  • Recommend this dealer? No

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mikey55 on 12/06/2010
Don't put yourself to an inconvenience. Keep going back and let them know when they do something wrong. That way they can weed out the bad apples. Maybe the management will take an interest and do sommhouse cleaning.
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