Henderson Chevrolet
Dealership Service Review
This service department is awful. When I took my car in for quick-lube, they broke 4 covers for the lug nuts. They did not tell me this, and after I inspected the car, I found it. They did replace them, but they should have told me in the first place. I recently found that my cruise control was malfunctioning. When I called, they advise me that I could get an appointment in a week. I could not wait because I was planning a long road trip. The service advisor said that was all he could do, because cruise control is a convience and not a neccessity. when planning to drive 1500 miles, I would consider it a neccessity. Anyway, who wants to wait a week to have their car serviced. I have found another dealer, that will see the car tomorrow. After this treatment, I will never take my car back to Henderson. I will drive to the other side of town, where at least I feel that my business is appreciated.
- Recommend this dealer? No