Henderson Chevrolet
Dealership Sales Review
The last time I bought a new car, the process made me feel more like a hostage than a customer - there's a reason why it has been over 20 years since I risked doing this again. This time, however, it was a much more pleasant experience in many ways: 1. I was getting rid of a Ford product (2002 Lincoln) that flashed warning lights so often, I felt like I was playing Whack-A-Mole; 2. I didn't experience any of the "Let me take this to the manager and see what I can do," which usually meant sitting around watching a bunch of sales people gathered around the manager's desk as they seemed to be competing in a "Funniest Joke Contest"; and 3. Most importantly, we got a Chevy!!!! Even something as seemingly insignificant as the instrument panel had a much more pleasing look to it. And in the first few moments of driving our new car, I couldn't help but notice how much stress had magically melted away. All this, and we didn't feel like a hostage either! Thanks, guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes