Findlay Toyota

We went to lease a vehicle and while the test drive was normal, once we started asking about leasing options things went downhill. Long waits and no straight answers while the sales person kept getting the car model wrong! Lots of hidden fees and tricks, ending up with a really bad price. The final thing they did was keep our car keys, which they were using to assess a potential trade-in. It took another 20 minutes to get the car keys back. A dealership like this is the reason I'm in favor of car manufacturers selling directly to consumers (which is currently prohibted). We ended up leasing from a different dealership further away from where we live.