Findlay Toyota

My last car was purchased there and my salesman Chai was so good he was the first person I called for another car purchase. Long story short, unfortunately, I had a less than favorable converstaion with the Sales Manager. As I was leaving, I forgot about the $500 deposit I had put down but my salesman Chai reminded me and told me to wait just 5 minutes while he got my refundable $500 deposit. While I was waiting, I saw Rich Abajian, GM and Co-owner. I approached him and told him I was leaving a very dissastisfied customer. Immediately, John Barr, General Sales Manager, came and asked me what happened. I explained the situation and long story short, they personally got involved and the next day I purchased my second vehicle from them. Never would I have thought that Rich Abajian and John Barr would personally get involved to make sure that a customer was taken care of.