Suntrup Volkswagen
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Dealership Service Review
service Rating
Dangerous. Do not take your car here.
Written byon 06/24/2023
I was misled and lied to with my services. They not only didn't check my car 6 months ago when I brought it in, they let me drive my vehicle when it could of put me and my family in a dangerous situation. Will NEVER take my car back there again. I am not the only person they have misled. You pay for services you never receive and then they get you by claiming everything has gone wrong in a short amount of time and you are out thousands of dollars. I have tried to get in contact with someone for days. I also have gone up to the dealership and was spoken down to. I do believe it is a scam and I am contacting the necessary organizations to try to stop this from happening to anyone else.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No