Jim Trenary Chevrolet
Dealership Sales Review
Dealing with Jim Trenary, the sales manager in particular, was the worst car buying experience I've ever had without exception. We initially came to a very amicable agreement on the vehicle, price, and trade in value. I felt very good about my experience with our salesman to that point. However, the vehicle had to come from one of their other lots and once it arrived (the process for which didn't even begin until we were sitting in the dealership a second time, waiting...) every single term changed. The price went up, the trade in offer dropped, and, to top it all off, the vehicle they had brought wasn't right! I could have sworn we were secretly in a remake of National Lampoons Vacation. The sales manager seemed utterly indifferent to our dissatisfaction, though, it did seem as though our salesman genuinely wanted to make things right, for all the good it did in the end. If you value your sanity, do not patronize this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No