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Jim Trenary Chevrolet


501 Auto Mall Dr, O Fallon, MO 63368 (map)
Today 8:30 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Very poor PR
Written by Rsleight on 10/08/2021

On July 3, 2021 we picked up a 2016 Silverado diesel truck. We did not purchase the almost $800.00 warranty. A diesel truck with only 62,000 miles is just getting broke in, right! 4 days later the check engine light came on. We took it to a Chevrolet dealership. Two blown head gaskets, needed a new radiator, and a new turbo charger. $14,000 repair bill. The dealership we took it to suggested we contact Jim Trenary and see what they will do. Chevrolet agreed to pay $10,000 and we were hoping that Jim Trenary would help us with the balance. The dealership repairing our truck agreed to only charge us $2,000. Jim Silverman at Jim Trenary said they would not pay any of this. That is why the offer an extended warranty. On August 4, 2021 I sent Jim Trenary a certified letter asking them to help cover our out of pocket expenses. I asked for them to respond to my letter. To date I have not heard from them.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

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