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Dealership Service Review
service Rating
Pay attention
Written byon 03/10/2017
I don't like the unwillingness to help a customer who spends a lot of money in the service department. When in a rental pay attention to your surroundings it could cost you money!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
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sapaughmotors on 03/14/2017
Dealer Response
We apologize for the experience you had with your rental car while getting your vehicle serviced. We take customer satisfaction very seriously at Sapaugh. I would like to discuss your situation further to see how I can help. Please give me a call at your convenience - Joe Clemens General Manager Sapaugh Chevrolet Buick GMC Cadillac, office 636-931-0055 Ext 4122, mobile 636-399-5304, email Jclemens@sapaugh.com
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