Walser Polar Chevrolet

Purchase agreement was done over the phone so I would be able to drive the near 6 hours to pick up and drive home same day; paper were not ready, vehicle was not fueled up, windshield had film of something on it from the inside, as you could see sticker marks and debris. Furthermore, I have tried to contact the dealership on numerous occasions to see where the process is with my title and I have had no call back. Each person I have spoken to has given me different timeframes, as I live out of state. I have heard 6-8 weeks all the way to 3 months. This is not the first time I have purchased out of state and it has NEVER taken this long; we are now 4 weeks out and I still haven't heard anything. I just purchased a 2025 Chevy Suburban Z71, trading in my 2023 Chevy Suburban Premier, which was fully loaded. There is no reason I have not had the courtesy of someone looking into this, let alone a call back.