Chuck Spaeth Ford
Back to Service Reviews
Dealership Service Review
service Rating
wrong diagnosis of the problem, new part, no solution
Written byon 10/10/2015
The engine fan on my Ford Flex is running on high. The dealership replaced a control module at the cost of $350 + labor and it did nothing. I read online that this is a common problem with the Flex and feel Ford should correct it. Now they want to put a $600 low speed fan in it with no guarantee that that will solve it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No