Inver Grove Toyota
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Dealership Service Review
service Rating
mistake made
Written byon 07/08/2019
updated 07/16/2019
due to the fact that the service wrote down a wrong # for me, I was not informed that there was a significant leak and that a part needed to be ordered for the repair. Fortunately I read the printed receipt/report and since I was planning on a road trip I needed to get it repaired. Khiry took the time to read all the info, double check what had to be ordered and dealt with the parts person to get it ordered and set up a new appointment. I have two vehicles that I always have serviced here, this is the first time such a screw-up....
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable