Valley Sales of Hastings
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Dealership Service Review
service Rating
Replacing head lamps
Written by 10/16/2024
onI bought new headlamps for my Buick Enclave and the dealership installed them for me. That night they didn’t seem to be aiming correctly, so I took it back in and I was told that it was not seated properly. I drove my car that night and the passenger side didn’t seem right. I took it back in to the dealership and this time it got a sense of irritation. He claims that it was in there correctly and proceeded to make minor adjustments to the angle of the light. Bottom line, make the customer happy and the customer will in turn speak highly of the dealership. I’m not completely satisfied with the way things were handled.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes