Skip to main content

Walser Nissan Burnsville


14750 Buck Hill Rd, Burnsville, MN 55306 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (0) No (1)
Back to Service Reviews

Dealership Service Review

3 out of 5 starsservice Rating
Price manipulation
Written by marmstrong1877 on 01/19/2008

I have used this dealership more than I would like to because they are close to me however I cannot go back since the last time I was there they wanted me to pay 1600 for front brakes and tires. I got my front brakes done for 200 at another Nissan dealer, Walser wanted 500. I bought my car from Walser and I knew I didn't want to use them for service because both service and sales lied to me quite a bit. I had it in writing that they needed to fix a problem with the power windows in the back and they said that it was after market tint and got out of it. It wasn't aftermarket and everyone knew it. I also had it in writing that they neede to fix a squeal in the brakes but they wouldn't do that either. My baby was only 6 months old at the time and I couldn't afford to fight them and I didn't have the time or energy. The last time I was there was to fix an oxygen sensor and the service advisor opened a door on my now 3 year old and cut open his foot. One of the techs ran and got some first aid stuff, no one else would help us. The advisor got my son some M&Ms to keep him quiet and I thought it was a nice gesture but I called him on my way home to make sure he was ok and he acted offended like it wasn't a big deal. He had deals to make I guess and couldn't have cared less and didn't appreciate that I wasted his time calling. I have alot more stories about walser because we own 2 Nissan's but I don't think I could write them all out.

  • Recommend this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.