Serra Buick GMC
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Dealership Service Review
service Rating
Service Dept
Written byon 04/02/2015
updated 04/09/2015
This was the 1st time I visited the dealership for service on my 2013 Cadillac. I did not lease the car through this dealer, but the service reps treated me as I had. They were very friendly, knowledgeable, courteous and definitely wanted to please. They explained the problems I had and kept me informed on the progress. To correct my issue, my service rep advised it would take approximately 2 weeks--it was fixed in about 10 days. GREAT JOB! I will definitely return to Serra!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes