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Serra Buick GMC


12300 30 Mile Rd, Washington, MI 48095 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
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Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Good work, but really expensive!!
Written by mmmfamily on 09/18/2014

Everyone was very friendly, professional and courteous. The only problem i encountered was the cost of the the repairs. WOW! $950.00 to replace two sensors and a couple of clamps!! Really??? Then you wanted $150.00 to replace 5 light bulbs!! How much do light bulbs really cost? Thanks for the cookies, but after spending that much money, a complimentary car wash would have been nice. Just saying. I maybe going to Heidebrecht Chevrolet for future repairs. They surely can't be more expensive.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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