Serra Buick GMC

When we initially scheduled service for 3 recall issues, we were told it could take up to 3 days for everyhing to be fixed. Serra had a new Buick LaCrosse available for me to use for the duration. Great car -- almost as good as my Enclave! Repairs were made in a day and a half. Super. Just prior to taking my car in, we noticed a big paint chip on the front bumper. We could neither see nor feel a ding or dent to give us any indication of what had caused the chip. We pointed this out and asked that it be looked at & be advised of any repair costs we might incur. When Eric called to tell us our recall issues were resolved, he asked permission to take the car to the bump shop in Grand Blanc to fix the paint chip. Eric explained that, although they suspected the chip was caused by a highway stone, they wanted to fix it for us because the car had such low mileage and was obviously well-maintained. Although the car was gone longer than anticipated (I still had that nice LaCrosse to drive), my Enclave came back in perfect condition and with an almost-full tank of gas. In my opinion, Serra Buick always goes the extra mile (or several, in this case) to enusre customer satisfaction. I will continue to keep Serra Buick as my dealership and to recommend it to family and friends. Serra Buick, you've got a customer for life!