Skip to main content

Serra Buick GMC


12300 30 Mile Rd, Washington, MI 48095 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
THE BEST DEALERSHIP IN THE WORLD THERE IS NO ONE BETTER...SERRA CADILLAC.
Written by maxinebrown on 12/19/2018

To who it may concern I just want to let you know that your service at this place is Outstanding . Your customer service is awesome. I'm a GM employee for over 35 year and I only come to your dealership from Detroit because there is only One Man that I feel so Comfortable with and he is so Professional and helpful with me all the time. If I could give him an award it would say. "Winner of Award Official Seal of Awesomeness" go to Mr. Matt Kaake in Service ......Please let him know that he is Awesome at all that he do. And I'm so bless to have him there to help me. Maxine and Terence Brown customer for LIFE!!!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
dealerreply on 12/26/2018
Dealer Response
Maxine, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Randy Jackson, General Manager, (586) 281-2800
Report