Serra Buick GMC

I was very disappointed by my experience at Serra Buick GMC today. I had purchased a new, used car for my daughter and brought it to Serra for an oil change and tire rotation including a GM certified multi-point inspection. I explained to the service advisor and service technician that I didn't even require the oil change (I was still at 54% oil life remaining), but that mainly I was interested in making certain everything on the vehicle was checked and was safe before allowing my 16-year-old daughter to drive it. I initially wasn't even going to do the tire rotation, but the technician said that would be the only way they could properly evaluate the brakes so I paid the additional cost to have it done. When I was contacted by the service advisor I was informed that the car might need an alignment due to uneven wear on the tires and they I might want to consider a transmission fluid change. I know the transmission fluid was done only 11,000 miles earlier so I declined, but took their suggestion and they performed the alignment. I wasn't in a hurry and left the car with them overnight. When I picked up my car today I was disappointed to find they only filled out some portions of the vehicle inspection report. They made no indications about the battery, the tire depth, the wiper blades, nor did they check off the box that says I even needed an alignment yet the service advisor said I needed it and I paid for it, They also noted two possible leaks which were never discussed with me before and when questioned about it I was told they didn't know what the tech was referring to and maybe it was only seepage. MAYBE! They cant even tell me if there actually is a leak even though its indicated on the report twice and they are only guessing because they would not let me speak to the tech myself. I trusted a GM Service Department with my child's car and therefore her safety and they were absolutely negligent in their service. Based on their paperwork, their own inspection report, most of my vehicle inspection did not take place and I have doubts about any of the services they perform. I will no longer patronize this establishment and for your safety, and the safety of your family, I suggest you don't either.