Customer Reviews of Serra Buick GMC Rochester Hills
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Serra Buick
by Mike Dert on 03/24/2025Our sales rep, Sanda Bernier, was absolutely the best; efficient, patient, honest, knowledgeable, personable etc, etc. etc.2025 Enclave Preferred lease
by Oscar B on 01/27/2025It was fantastic. My wife showed up at the dealership to find a GOOD deal as we needed urgently a new lease. Overall customer service was fantastic along with the deal we was better than our actualldealer.Oscar, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing Experience!
by jglick105 on 05/04/2023My salesperson (Jenna Choiniere) went above and beyond to help me get the exact vehicle that I wanted! She made sure to offer me various payment options that were around my budget. Not once did I feel like she was being pushy to me, didn’t… try to get me to buy something that I didn’t want. The dealership has plenty of stock of the exact vehicle that I wanted. I felt that all of the staff was very welcoming and hospitable and willing to do whatever it takes to help.We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Best in Customer Service! I love my new GMC Terrain
by Carla G on 10/19/2022The entire staff including Sales Manager Bill Ritter, were more than courteous and accommodating. The lease process only took minutes.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Mike, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 03/26/2025