Art Moehn Chevrolet

If I could give less than a 1, I would. Our sales rep Nick was rude, he didn't listen to what we were trying to look for and kept trying to sell us on a different vehicle then what we weren't interested in (that was $2,000 out of the budget he had just asked us about), and he flat out lied to us. We were interested in a Buick, and were ready to buy that day, but the drivers side seat was messed up. We told him, that if they would fix the seat, we would talk numbers to make the purchase. It was the day after Christmas, so he said the upholstery guy would be in the next day to take a look at it. This was after we made him go ask his manager if they were going to let a seat lose a sale, because he kept arguing that it couldn't/wouldn't be fixed. Before we left the dealership that night, he said he would call us and let us know when the seat was done so we could come back and take a look. He NEVER mentioned needing money down to hold the car. The next day, my mom and step-dad call to check in on the vehicle - no response. I then receive a voicemail from Nick that the seat is done and "it looks almost as good as new. Let me know if you want me to take a few pictures and text it to you." I relayed the message to my mom and they went to look at it. When they arrived, ANOTHER COUPLE WAS DRIVING THE VEHICLE. When confronted, Nick said that we didn't put money down and that if this couple didn't want it, we could make a deal. We were NEVER told we had to put money down, and the whole reason the seat got fixed in the first place was BECAUSE OF US!!! When we spoke to the manager, the manager swore he would get to the bottom of it and call us back - he NEVER did!! We were so disappointed in the rude staff who flat out lied to us, that we will NEVER go back!