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Written byon 07/12/2023
The service manager was outstanding. He went above and beyond my expectations. There was a car in the bay when I arrived so I went in to ask if I should leave the car there or wait until the other car was pulled up. He said it was too hot for me to wait outside. So he took my key and said he would take care of it. He came over and sat with me to have me sign the estimate cost paperwork. Then he asked if I would like him to get me water or coffee. When the service was completed, he walked me to my car and opened the door for me. He also explained the checks they had done on my car. I could go on, but I think you get the idea. Super impressed!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Fox Ford Mazda on 07/13/2023
Dealer Response
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
Steve Winters, GM, swinters@foxmotors.com
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