Fox Ford

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Fox Ford
3560 28th St SE, Grand Rapids, MI 49512 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(330)
Recommend:
Yes (1) No (0)
Service Rating
(728)
Recommend:
Yes (7) No (0)
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Dealership Service Review

service Rating
Unusual electrical issue
Written by Tim on 05/25/2023

Ultimately they fixed our vehicle. There was a long wait for a part which wasn’t needed in the end, but the issue with the vehicle was very unusual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Fox Ford Mazda on 05/26/2023
Dealer Response
Thank you for the great feedback, Tim. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Steve Winters, GM, swinters@foxmotors.com
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