Applegate Chevrolet
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Dealership Service Review
service Rating
Rude, waiting area was nasty.
Written byon 09/02/2024
Was left standing for 15 minutes at intake desk why the individual communicated with someone else. When someone else arrived that she knew, she came over and started talking to him. Ignoring me. Although I had an appointment. Didn't receive a statement about why I was there. Service was not completed. Didn't receive a call back with in 3 weeks, as to weather part had arrived or not. When I called to inquire, was treated rudely on the phone. Will not return to this dealership for any service. Another dealership had the part within 2 days and had me finished and completed, with documentation provided.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Susan Applegate on 09/12/2024
Dealer Response
Without any identifying info we cannot ID you as a customer to assess or know how to remedy in the future. Sounds like an unfortunate situation but no one can recall.
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