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Vic Canever Chevrolet


3000 Owen Rd, Fenton, MI 48430 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
car wash
Written by tkunhappy on 04/22/2015
updated 05/06/2015

The service was fine as expected. As I checked out I was given a car wash slip for the gas station down the road, because once again the dealership car wash was down. I was also told it wouldn't be fixed. I told the service attendant that I have several slips from previous service that had not expired, I was interrupted and told they wouldn't be honored. I asked why, and was told to take it up with the Service Manager. I think it's a very shortsighted decision on Vic Canever's part not to honor it's commitments. They've recently had a lot of turnover of personnel in the Service Department, accompanied with poor decisions like this not to honor car wash slips, can't mean a bright future .

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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