Graff Chevrolet
Dealership Service Review
I am very pleased with my experiences at Graff's in Durand as usual. The workers are always pleasant and never hear a bad word from any of them. They certainly represent Graff's in a positive way. They are there to help the customer! This time I was there for the body shop due to an accident. I can say from the minute I walked in the door for an estimate....until I picked up my Equinox .. it was great. Howard Higham took over my claim. He dealt with the insurance company and explaining everything to me as things went along. I'm so happy with the job all of the men in the body shop did on my car with the red tri coat paint. It's perfect! No two tone car ! A special thanks to all of body shop crew. Merry W.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes