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Lia Toyota of Wilbraham


2145 Boston Rd, Wilbraham, MA 01095 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (17) No (0)
Service Rating
Recommend:
Yes (24) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Smooth Transaction, You Won't be BER-TERRORIZED!
Written by JohnG on 01/11/2024

This was a very smooth transaction on a lightly used vehicle they took as a trade. Found the car on the on the weekend. Came in to see it a few days later. Took it for a test drive. Negotiated price and a few other minor things. Returned the next week and closed the sale. Car was detailed and looked nice despite the construction dust from their parking lot being excavated. When we got the car home and gave it a quick bath, we noticed a tiny chip in the windshield that we previously didn't see. They connected us with their auto glass partner who quickly made the repair. I dealt with Mark in Sales and Kelly in Service and both were fantastic. In case you didn't get it, the title of this review is in reference to another dealership in the Springfield, MA area. Don't go there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Lia Toyota of Wilbraham on 01/12/2024
Dealer Response
John, thanks for taking a moment to give us the highlights of your dealership experience with Mark and Kelly! We're delighted they were committed to your complete satisfaction. Congrats on the new ride! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota!
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