Mercedes-Benz of Sudbury
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Dealership Service Review
service Rating
Above and Beyond!
Written byon 04/22/2023
We had a scheduled service and the results were serious for an 8 year old car. So we investigated purchasing a new car. Because it was late in a Friday afternoon, and we hadn’t eliminated repairing the car, Brian took all pressure off. He offered to keep the car til Monday for us to make our decision. We bought a new car, later in the afternoon, and Brian was another big part of our terrific Chambers experience. We’ve been customers for 35 years! Brian made an unexpected situation, easy!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Katie Beers on 04/25/2023
Dealer Response
Thank you for the kind review, Mary Louise! We're truly honored to have earned your business for the past 35 years and are thrilled to hear that Brian took such wonderful care of you throughout this most recent experience. Enjoy your new vehicle and please don't hesitate to reach out the next time our Mercedes-Benz of Natick team can be of assistance!
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