Mercedes-Benz of Sudbury
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Dealership Service Review
service Rating
First-Class Service
Written byon 01/11/2018
I had a bubble in my front tire -- probably hit a New England pothole. Mercedes-Benz of Natick got me in fo an appointment with a loaner the very next day. The car came back with the new tire at a fair price, plus an inspection sticker. They even cleaned the snow-stained rubber mats inside! Great surprise.Excellent, friendly service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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herbchambers on 01/12/2018
Dealer Response
Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Brad Craig, General Manager
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