Mercedes-Benz of Boston
Dealership Sales Review
Horrible experience with this dealer. Incredibly poor follow up from the Sales Team. Items that should have been easy to get ( CPO Proof, Warranty Information, Owners Manual) on my purchased Mercedes were difficult and late to get. I honestly am not sure the car was actually and Pre Certified vehicle. I paid for it but based upon my experience I am feel I got taken by this dealer. Given this poor experience I actually sold the car 2 months later and used another Herb Chambers Dealer to purchase another brand (Audi)- I could not believe the difference in the two dealers. The Herb Chambers Audi dealer in Burlington was fabulous. They even delivered the car to me and took care of everything. The sales person I dealt with was honest, prompt and transparent unlike Herb Chambers Mercedes. I am glad I experienced an excellent transaction with this Audi dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes