Mercedes-Benz of Boston
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Dealership Service Review
service Rating
Surpasses Expectations
Written byon 09/23/2014
I am writing this unsolicited review of MBB s service advisor, Enio R as his trusting assistance to us over the many years of our Mercedes ownership keeps us loyally linked to MBB even when closer dealerships were available . We have purposefully timed our service here in Somerville despite our proximity to more geographically convenient dealerships so that we would have the benefit of Enio's expertise and professional treatment. Clearly Enio has mastered his craft as he has earned the mutual respect and admiration of his customers while also commanding the utmost and conspicuous respect of his service/mechanic team . MBB is indeed fortunate as are we to have this highly professional advisor at our service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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herbchambers on 09/25/2014
Dealer Response
Thank you, Chris, for taking the time to write about your experience with Enio! It's a pleasure to hear that he provided you with accommodating and personalized service during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you need anything else in the future, please do not hesitate to reach out to us at any time.
Best,
Jeff Davis General Manager
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