Mercedes-Benz of Boston
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Dealership Service Review
service Rating
Rattle coming from the dashboard screen area
Written byon 11/14/2013
updated 06/01/2025
I brought my Mercedes in to solve an irritating problem ..... a rattle in the dashboard area. My service advisor, Enio R., was extremely courteous, considerate and very concerned about my problem. He kept me informed about what was being done, and overall, the whole transaction was a pleasant experience. I have dealt with Enio in the past and words cannot describe what a caring, honest, concerned person he is. I applaud this dealership for having such a person working for them. Rocco Marciello
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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herbchambers on 11/15/2013
Dealer Response
Thank you, Rocco, for taking the time to share your experience with Enio here at Mercedes-Benz of Boston. Im so happy to hear Enio was able to assist you and solve the rattling noise in your dashboard. I greatly appreciate your encouraging 5-star review and I know Enio will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come!
Kind Regards,
Jeff Davis
General Manager
Mercedes-Benz of Boston
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