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Mercedes-Benz of Boston


259 McGrath Hwy, Somerville, MA 02143 (map)
Today 11:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (12) No (1)
Service Rating
Recommend:
Yes (6) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great customer service
Written by maryp4 on 05/09/2013
updated 06/01/2025

I had a flat tire and wasn't sure how my tire insurance worked or what to do, so I called my original dealer Georgina S. and she set me up with a convenient appointment, made phone calls to make sure my insurance was all set and took care of everything. Great service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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herbchambers on 05/10/2013
Dealer Response
Mary, I sincerely appreciate you taking the time to share your experience with Georgina here at Mercedes-Benz of Boston. I'm thrilled to hear how happy you are with the quality of service. We aim to provide each guest with the best customer experience and I'm so happy you’ve recognized our teams hard work. Thank you and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
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