Sentry West Mazda
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Dealership Service Review
service Rating
Will never return
Written by 07/25/2019
onHad money stolen from my car, my battery "died" while in their care (conveniently notified after I had raised issues with their service), manager offered to pay for the battery but did not attempt to speak with me while in the office and reached out over an hour after I had left (at that point I was an hour away, at work, with no way of returning to take him up on his offer). Not communicative, rarely receive calls or updates on my vehicle, I regularly have to chase them for status updates. Will never return. Avoid at all costs.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No