Ira Lexus
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Service iRA Lexus
Written byon 05/15/2024
Ease of online arranging for service. Prompt check in on arrival. Proving a loaner car. washing the car as part of the service MOST IMPORTANTLY , Dennis, the service manager, is outstanding! He listens to concerns, calls with updates, proves good explanation of services and a pleasure to work with over the years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/17/2024
Dealer Response
We're delighted to hear that you found our online service arrangement process easy and convenient and that your check-in upon arrival was prompt and efficient. Providing a loaner car and including a car wash as part of our service are just some of the ways we aim to make your experience with us as seamless as possible. We're especially proud of Dennis, our service manager, for consistently delivering outstanding service. He's dedicated to listening to your concerns, providing updates, offering clear explanations of services, and making your experience with us a pleasure over the years. Thank you for choosing our dealership, and we look forward to continuing to exceed your expectations!
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