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Ira Lexus


101 Andover St, Danvers, MA 01923 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (14) No (2)
Service Rating
Recommend:
Yes (85) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
Lexus GS350
Written by John Tripod on 04/13/2024

Just bought the car with new tires and got a nail in the tire two weeks after. Lexus replaced the tire free of charge.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 04/15/2024
Dealer Response
That's great to hear that Ira Lexus of Danvers replaced the tire free of charge! It's always reassuring when unexpected issues like that are handled smoothly. Thank you for choosing us!
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