Ira Lexus

I was interested in the new GX550 and saw that this dealership had the exact color combination I wanted. I called to ask if the car was available and whether I could come by to see it. I was told it was already spoken for, but I explained that I just wanted to view the color combo in person. The salesperson still refused. I even clarified that I didn’t want to test drive it or sit in it—I simply hoped they could open the door so I could take a quick look inside. He told me no, saying the new owner wouldn’t appreciate it and that management had instructed them not to allow it. After this, and a previous bad experience at Lexus of Watertown, I decided I’d had enough. I ended up buying a Porsche instead—and I absolutely love it. I will never do business with this dealership.