Herb Chambers Chrysler Jeep Dodge Ram of Danvers
Dealership Sales Review
I hadnt bought a car in several years and was dreading heading into the dealership. When I got to Herb Chambers in Danvers, I was greeted by Darlene and, admittedly guarded, I said, Im looking to buy a car. She laughed and told me I was in the right place. I had done some research and knew exactly what I was looking for so we took a walk out to the lot and hopped in for a test drive. As we went along, Darlene explained a bunch of the mechanical and electronic features and even went so far as to demo the voice control. I was feeling good after the test drive, but expected that to quickly fade as I knew what was coming next - the negotiation. In retrospect, I cant believe I was worried. Darlene and her associate Bill talked me through everything. I had mentioned seeing a comparably equipped vehicle at a competing dealership priced a bit lower so Bill pulled it up on the computer, confirmed what I had said and went to see what he could do. We went back and forth a little longer, but in the end, I think we reached a price that we were both happy with. Financing was a breeze too. I had gotten pre-approved through my bank at, what I thought was an excellent rate. Joey, the finance director, was able to find me financing at 3/4 of a percent lower - every little bit helps! Throughout the whole transaction, there were no high-pressure tactics. Everything was a calm discussion and at no point did I feel like the dealership was taking advantage. Its only been a few days, but I have already recommended Herb Chambers Chrysler, Jeep, Dodge, RAM of Danvers to several friends. I couldnt be happier with my new car, or the experience of buying it. Thanks guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes