Herb Chambers Chrysler Jeep Dodge Ram of Danvers
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Horrible Finance Dept
Written byon 03/13/2024
Purchased a $60,000 car over the weekend. Justin and Lucas were exceptional!! Unfortunately, Petru the finance manager was not! We were asked repeatedly to purchase the warranty package, to the point of harassment ! When I told him that asking me 8-10 times was over the top, he snapped back “ I only asked you 3-4 times”. He then proceeded to try to trick my daughter into signing the extended warranty agreement. This was a very unethical attempt at coercion! Did he act this way because there were two women in front of him? I have no idea !! Will not be going back there any time soon!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers on 03/13/2024
Dealer Response
Kelly, thank you for the review. This is certainly not the kind of impression we want to leave our guests with, so I appreciate you taking the time to share these details. Your feedback is valuable and will be addressed with the appropriate members of our team. If there are any additional questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Travis McCarthy - General Manager - travis.mccarthy@herbchambers.com
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