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Herb Chambers Chrysler Jeep Dodge Ram of Danvers


107 Andover St, Danvers, MA 01923 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
Recommend:
Yes (3) No (1)
Service Rating
Recommend:
Yes (7) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
They most likely saved my marriage!
Written by kakawakkawakka on 05/23/2014
updated 06/13/2025

In February 2014 we bought a 2014 Jeep Wrangler Sahara from Herb Chambers in Danvers. As I had previously stated, EVERYONE made the experience a real pleasure. Now that the good weather is upon us, we decided to remove the hard top and set the soft top in place. Unfortunately, neither my husband nor I are mechanically inclined or particularly clever. We (and a friend) worked on it for HOURS. I think my husband was ready to kill me! Finally, we called our sales rep Glen C who graciously offered to have me swing in to get some help. I was promptly met by Glen and super-top-installer Seth A. He explained that the top was brand new and that was why it was so tight and reluctant to be cooperative. He also crawled all over that thing and got it on and secured. I am going to revisit Seth with my husband so we can be better versed in soft-top instructions (but we'll NEVER be as good as Seth!)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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herbchambers on 05/28/2014
Dealer Response
I’m so happy to hear Glen and Seth were able to assist you with the soft top. We sincerely appreciate you taking time to share your encouraging words and I’ll be certain to share them with the team. Thank you for choosing Herb Chambers and we look forward to serving all of your automotive needs for many more years to come! Best, Jim Klimas General Manager
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