Herb Chambers Toyota of Boston
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The best service experience ever!!!
Written byon 12/04/2024
updated 12/11/2024
I called at 7:00am, when the service department opened, needing to have tires checked (low air signal on dashboard) prior to a road trip in two days. The woman who answered the phone said come right in. When I arrived, Sean took care of me, knowing I had a doctor's appointment at 9:00 am. Everything was fine: tires checked, signal checked, needed rear windshield wiper blade. Done with time to spare. Charge was $13.00; waived labor fees. WHO DOES THAT! SEAN, at Herb Chambers Toyota of Boston. I've told everyone. Thank you Sean.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers Toyota of Boston on 12/12/2024
Dealer Response
Elizabeth, we're delighted to hear that Sean and our team at Herb Chambers Toyota of Boston provided exceptional service! It's great knowing you were taken care of promptly and efficiently. Safe travels on your road trip!
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