Herb Chambers Toyota of Boston
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Dealership Service Review
service Rating
Long wait times and ridiculous pricing.
Written byon 11/08/2024
Long wait times even with appointments, and they always try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go back and said they can't pass me for my window tints even though they passed me last year with the same exact tints.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Herb Chambers Toyota of Boston on 11/11/2024
Dealer Response
Thank you for the review. We regret any frustration or inconvenience you experienced during your recent visit. Please contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Howie Reske - General Manager - hreske@herbchambers.com
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