Herb Chambers Toyota of Boston

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Herb Chambers Toyota of Boston
32 Brighton Ave, Boston, MA 02134 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(101)
Recommend:
Yes (8) No (0)
Service Rating
(104)
Recommend:
Yes (15) No (2)
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Dealership Service Review

service Rating
Long wait times
Written by Anthony Vega on 12/14/2023

Waited more than 2 hours for an inspection sticker and a tire patch-up

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Herb Chambers Toyota of Boston on 12/14/2023
Dealer Response
Hi Anthony, We appreciate your patience and understanding while we navigate some unforeseen challenges. Please don't hesitate to reach out ahead of your next visit to discuss these concerns with our team. Thank you, Howie Reske - General Manager - hreske@herbchambers.com
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