Herb Chambers Toyota of Boston

Dean Li was my salesperson and he was the best! Looking for a specific car, I connected with more than 12 dealerships during my search and Dean persevered endlessly until he found my dream car. He never took more than a few hours to respond to my inquiries and always provided clear and helpful information. Herb Chambers is very fortunate to have a professional of his caliber. As for Herb Chambers corporate policies I have two major concerns: (1) the policy to force all new car buyers to spend almost $1000 on glass coating protection is appalling! (2) Charging customers a premium over the MSRP is equally appalling…they are only one of two dealerships in the greater Boston/southern NH area that does this! If they didn’t have my specific car during my desired timeframe, I would never have purchased my car there. Buyer Beware!