Herb Chambers BMW of Boston
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My review
Written byon 02/21/2025
It’s generally very good. But, at my recent appointment, the car did not get its usual wash and interior cleaning. It needed it; it is winter, after all. Very disappointing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers BMW of Boston on 02/21/2025
Dealer Response
Kenneth, thank you for your feedback. We apologize for missing the car wash and interior cleaning during your recent appointment; we understand how important that is, especially in winter. Please reach out to us so we can make it right on your next visit. Thank you, Melissa Steffy - General Manager - msteffy@herbchambers.com
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