Herb Chambers BMW of Boston

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Herb Chambers BMW of Boston
1168 Commonwealth Ave, Boston, MA 02134 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
(78)
Recommend:
Yes (18) No (1)
Service Rating
(94)
Recommend:
Yes (55) No (4)
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Dealership Service Review

service Rating
Amazing customer service
Written by John Natoli on 02/06/2025

Jurell Benton, my service advisor, excelled in all respects - from being courteous, to getting my car done earlier than promised, to promptly answering questions about my car’s service history. Herb Chambers BMW is lucky to have him on their team.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Herb Chambers BMW of Boston on 02/07/2025
Dealer Response
John, we're delighted to hear that Jurell provided exceptional service during your visit at Herb Chambers BMW of Boston. Thank you for sharing this positive feedback!
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