Herb Chambers BMW of Boston
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Dealership Service Review
service Rating
SCAM
Written byon 10/11/2024
I took the car in because of a simple error. Thousands of dollars later it was not fixed or even diagnosed. Save your money and go somewhere else.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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BostonBMW on 10/25/2024
OP here. I spoke to the GM, who was curt and unhelpful. Don’t be fooled.
ReportHerb Chambers BMW of Boston on 10/25/2024
Dealer Response
Thank you for reaching out. I'm disappointed to hear about your experience and would like the opportunity to discuss it with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Melissa Steffy - General Manager - msteffy@herbchambers.com
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