Herb Chambers Hyundai of Auburn
Back to Service Reviews
Dealership Service Review
service Rating
Took care of me right away, sat me down.
Written byon 04/14/2025
I had to ask if they did my tire rotation during my oil change. I had a lock in my tires, they never ask me for the key. She said that they have a master key. I’m hoping and praying they rotate my tires. In the past, other dealers never rotated my tires. During the video review, the mechanic should also show and explain what are they doing to my car. Instead of Just showing the air and cabin filters. FYI Herb Chambers should have the own car wash or give us a free car wash elsewhere.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Herb Chambers Hyundai of Auburn on 05/15/2025
Dealer Response
Santiago, thank you for sharing your feedback with us. We appreciate your suggestions and will certainly take them into consideration to improve our services for future improvements. If there's anything else we can do to assist or clarify, please let us know! Respectfully, Brendan Grier - General Manager - bgrier@herbchambers.com
Report