Herb Chambers Hyundai of Auburn
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Dealership Service Review
service Rating
Transport services needed
Written byon 01/09/2025
Good customer service but I really wish they would have the Uber or Lyft service get back and fourth. The valet person wasn’t available at all that day. Also was initially told service would take 1.5 hr but ended up being much longer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers Hyundai of Auburn on 01/13/2025
Dealer Response
Thank you for sharing your feedback. We regret any inconvenience caused by the lack of valet availability and extended wait time. Your feedback is appreciated and will be used to help improve our services in these areas. If there's anything else you'd like to discuss, please feel free to reach out directly. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com
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